PATIENT FAQS

Frequently Asked Questions

Everything you need to know before visiting OnPoint Urgent Care in Houston or Bellaire.

What are your clinic hours?

Both our Houston (3905 Richmond Avenue, Houston, TX 77027) and Bellaire (5310 Bellaire Blvd., Bellaire, TX 77401) clinics are open 7 days a week, Monday through Sunday, from 9:00 AM to 7:00 PM.

Do I need an appointment, or can I walk in?

Walk-ins are always welcome 7 days a week from 9:00 AM to 7:00 PM. If you prefer to reserve your spot ahead of time, you can book online through our Solv scheduling page.

What phone number do I call for Houston or Bellaire?

You can reach both our Houston and Bellaire locations directly at 832-810-3000.

Do both locations have on-site X-ray, EKG, and lab testing?

Yes. Both Houston and Bellaire are equipped with on-site digital X-ray, 12-lead EKG, and rapid point-of-care laboratory testing for strep, flu, COVID-19, RSV, mono, urinalysis, and STD/STI panels.

Do you offer physicals, Workers' Comp, and drug screening?

Yes. We provide school, UIL sports, camp, and pre-employment physicals, Workers' Compensation injury evaluation, and drug and alcohol screening. Please note that we do not perform DOT/CDL commercial driver physicals.

Do you accept health insurance?

We accept most major commercial insurance plans and Medicare. Our front-desk team verifies your benefits when you check in.

When should I visit Urgent Care versus an Emergency Room?

OnPoint Urgent Care treats non-life-threatening illnesses and injuries such as fevers, colds, flu, ear infections, sprains, simple fractures, cuts needing stitches, rashes, and UTIs. For life-threatening emergencies such as chest pain, severe shortness of breath, stroke symptoms, major trauma, or uncontrolled bleeding, call 911 or visit the nearest emergency room.

Still have a question?

Call our care team at 832-810-3000 or book your visit online.